Privacy Policy – SIGNTRADE GmbH
Effective Date:
27 February 2025
1. Introduction
SIGNTRADE GmbH (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.signtrade.ch, engage with our services, or communicate with us.
We comply with the Swiss Federal Act on Data Protection (revFADP), the EU General Data Protection Regulation (GDPR), South Africa’s Protection of Personal Information Act (POPIA), and applicable US privacy laws including the California Consumer Privacy Act (CCPA).
2. Data We Collect
We collect the following types of personal data:
- Contact Data: Name, email address, phone number, company name, job title.
- Technical Data: IP address, browser type, operating system, device information.
- Usage Data: Pages visited, duration of visit, referral source.
- Communication Data: Emails, inquiries, customer service interactions.
- Marketing Data: Preferences for receiving marketing from us, feedback, survey responses.
3. How We Collect Data
We collect your data in the following ways:
- Directly when you fill out forms, subscribe to newsletters, or contact us.
- Automatically through cookies and similar technologies.
- From third parties, such as analytics providers.
4. Purposes for Processing Data
We use your data for:
- Processing inquiries and orders.
- Providing customer support.
- Sending marketing communications (if consented).
- Analyzing website usage for improvement.
- Legal compliance and protecting our rights.
5. Legal Bases for Processing
We process your data under these legal bases:
- Consent: When you voluntarily provide data.
- Contract Performance: To fulfill sales and service obligations.
- Legitimate Interests: Improving services, ensuring security.
- Legal Obligations: Tax, compliance, and regulatory obligations.
6. Data Sharing
We only share data with:
- Service providers (IT hosting, email, analytics).
- Logistics and delivery partners (for orders).
- Legal authorities, if required by law.
All third parties are bound by confidentiality and data protection agreements.
7. International Data Transfers
If we transfer data outside Switzerland or the EU (e.g., to service providers in the US), we ensure such transfers comply with adequate safeguards, such as Standard Contractual Clauses (SCC) or equivalent.
8. Data Retention
We retain your data only as long as necessary for the purposes stated in this policy or as legally required.
9. Your Rights
Depending on applicable laws, you have the following rights:
- Access your personal data.
- Correct or update data.
- Request deletion of your data.
- Object to processing.
- Withdraw consent at any time.
- Data portability (where applicable).
To exercise these rights, contact us at info@signtrade.ch.
10. Cookies and Tracking Technologies
We use cookies for:
- Essential website functionality.
- Analytics (under consent in EU/Swiss jurisdictions).
- Marketing and advertising (if consented).
See our Cookie Policy for full details.
11. Data Security
We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
SIGNTRADE GmbH
Luzernerstrasse 1
CH-6343 Rotkreuz
Switzerland
Email: info@signtrade.ch
Phone: +41 76 569 01 58
